Our top priority is the quality of our products and customers satisfaction!

So you have a defect in the warranty period? We are sorry, because it does not live up to our quality standards. You can assert your warranty claims with your retailer or contact us directly. All information about our warranty conditions can be found here:

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Should it be a warranty case due to defective delivery, our General Terms and Conditions shall apply.

Please use our complaint form in both cases. For best possible service, we ask you to complete the corresponding form completely. Our technical support team will answer your request as soon as possible.

If you have any questions in advance, please contact us at +49 871 97 51 51 63.

Complaint form